What is a booking request?

A booking request is an enquiry to book and use the space you’re interested in. Storage listings will need you to send a booking request to the Host, who’ll then need to accept the request before the booking is confirmed.

When you send the request, the Host should respond within 24 hours. We’ll send you email notifications to keep you in the loop. You’ll also need to add your payment details to send a booking request. The funds for the payment will be held in your account, but not charged until the booking has been confirmed.

You’ll be prompted to add your payment method whilst making a booking request, but you can also add it to your account dashboard at any time.

Instant Book

Some listings offer Instant Book feature, allowing you to make reservations without confirmation from the Host. Simply complete the payment for your storage or parking space, and your booking will be instantly confirmed.