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As the coronavirus pandemic continues to affect our lives, the safety of our customers and our team remains our top priority. With new guidelines in place, our team remains on hand to help support storage and parking bookings.
We'll be updating this page to make sure our Renters and Hosts get the latest advice on how to continue using Stashbee safely, so you can check back here for the latest updates.
Check our safety tips to make sure you're doing everything you can to keep your bookings safe.
Arrange a virtual viewing
Ask your Host or Renter to jump on a Facetime or Skype call so you can show you around the space without having to meet in person.
Get help with transport
We can arrange the safe pick up and drop off of your stuff so that you don't have to leave your home or use public transport.
Keep your distance
If you do have to visit a space, stay safe by wearing a mask and keeping a 2-metre distance from anyone not from your household.
You can always move your booking start date if you need to change your plans unexpectedly.
Remote key handover
You can use KeyNest to safely hand over the key to the space without having to meet up in person.
Take extra care to clean and sanitise your stuff and the space before and after the booking starts.
Cancellations & Refunds
We understand that the pandemic may cause your plans to change unexpectedly, so we've updated our cancellation policy to give you more flexibility. If the cancellation is a result of Covid-19 restrictions, you can now cancel a confirmed booking outside of the usual Cooling Off period. You might need to give us a piece of evidence to confirm the cause of the cancellation.
If you need to cancel due to Covid-19, please send us a message.