I have received a booking, but I can't see it on my account. What should I do?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
If you cannot find your booking under the Booking tab of your dashboard, you may have logged in with the wrong email address. We would recommend that you try and log out and attempt to log in again using the same email address that received the booking notification. If you cannot remember which email address it was please do contact us via email on email@example.com and provide:
- Your full name
- The address of the listing
- The phone number used when creating the account
By giving us the above information we will be able to locate your account and confirm your login credentials so that you can contact the Renter.