Why haven't I been paid yet?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
There are a few reasons why your earnings might not have reached you yet.
You should check your payment settings to make sure you have automatic payouts enabled. If you don’t, you can just request a withdrawal directly from your wallet.
Even if you have automatic withdrawals enabled, balances under £10 can’t be processed, so you might have to wait for additional funds to reach your wallet before they can be withdrawn. If you have less than £10 in your wallet, send us a message and we’ll be happy to help.