Renters - Stashbee - Help Center

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Renters

Help for those looking for parking and storage space

Renters

Booking a space (22)

How much is a storage space?
I only want the parking space for a month. What should I do?
What do I need to do before I use the space?
What if I don't need the entire space?
What is a booking request?
+17 items

Your bookings (26)

Where can I see the Storage Booking Agreement?
Who do I contact if my items are damaged?
Who is responsible for maintenance of the garage?
Why have I been charged again?
Will I need to display any proof of my booking?
+21 items

Payments (6)

Can I pay for multiple invoices in advance?
Can I pay in cash?
How can I update my card details?
What is Stashbee credit?
What payment methods do you accept?
+1 item

Cancellations & Refunds (8)

What is the cancellation policy for hourly and daily parking?
What is the cancellation policy for monthly parking?
Why am I receiving less deposit back than I paid?
Why was my booking accepted then cancelled?
Can I cancel an enquiry?
+3 items

Popular articles

Can I cancel my booking?
What payment methods do you accept?
What is the cancellation policy for monthly parking?
What is the minimum period I could rent a garage for?
Who is responsible for maintenance of the garage?

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