Do I need to put down a security deposit?

We only take security deposits on monthly storage bookings. In this case, a deposit must be taken before the booking can start. Deposits will not be taken for any parking bookings. However, if you're a Host and access to the space requires a permit, key or fob, you may enter a deposit amount that Renters must put down when booking the space.  

Deposits are refundable at the end of the booking as long as there’s no damage to the space, no outstanding payments, and no items left behind.

You can put down a deposit in your booking dashboard as soon as you’re ready to book a space.

By paying a security deposit, you create a booking request which we send to the Host.

Once the Host accepts, your booking will be confirmed, and we’ll take the space off the market to prevent anybody else from booking it.

What the security deposit covers

  • The security deposit is refundable once the booking ends, but may be used to cover:
  • The costs of repairing any damage to the space caused by the Space Seeker
  • Any missed payments still due to the Host or any late payment fees
  • The loss or damage of a key, fob or parking permit
  • The removal of items left behind at the end of the booking

A proportion of your security deposit may also be retained if you cancel a confirmed booking before it’s started. Find out more about cancelling a booking.