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How does Stashbee’s Pipeline lead generation service work?

Guidance for self-storage operators interested in receiving customer enquiries through Stashbee

Stashbee’s lead generation service helps self-storage operators connect with people looking for storage.

We create or update your facility listing and promote it to customers searching for storage in your area.

What happens when a customer enquires?

Customers can select “Enquire now” or “Get a quote” from your listing and complete an enquiry form.

The enquiry includes information such as:

  • The customer’s name

  • Their email address

  • Their phone number

  • When they need storage

  • What they want to store

  • Whether they need personal, business or vehicle storage

We send the enquiry to your nominated business email address. It will also appear in your Stashbee dashboard.

Your team can then contact the customer, confirm availability and convert the enquiry into a booking.

Your business has complete control over:

  • Contacting the customer

  • Confirming availability

  • Agreeing the price

  • Taking payment

  • Completing any required checks

  • Managing the customer’s storage agreement

Can enquiries be sent to our existing system?

Stashbee has integrated with Stora and is actively integrating with other storage management platforms so that new customer enquiries enter your existing customer management process.

When a customer submits an enquiry through your Stashbee listing, their contact details and storage requirements can be passed into Stora for your team to follow up.

You can also receive leads through:

  • Your nominated business email address

  • Your Stashbee dashboard

Contact the Stashbee team if you use Stora and would like help setting up the integration.

If you use another CRM platform, contact us to discuss how leads can be sent to your business and whether an integration is available.

How much does it cost?

The service currently costs £7 for each customer lead you receive.

You will be billed at the end of the month based on the number of chargeable leads received.

New operators receive a 30-day free trial.

What if a lead is duplicated or contains incorrect details?

We take steps to prevent duplicate leads and enquiries containing poor-quality information.

If you believe a lead has been duplicated or contains invalid contact details, contact the Stashbee support team.

We will review the lead and make any appropriate adjustment to your bill.

Can I list more than one self-storage facility?

Yes.

Stashbee can create or update listings for multiple self-storage facilities.

Each facility can have its own listing so customers can find storage in the relevant location.

Contact the Stashbee team with details of the facilities you would like to list. We will explain what information is needed and help get the listings set up.

Can I pause enquiries when my facility is full?

Yes.

You can pause or update your listing so that you do not continue receiving enquiries for storage that is unavailable.

Let us know when you are ready to receive enquiries again and we can help reactivate the listing.

Can I update the information on my facility listing?

Yes.

Yes, you can update any information on your listing directly from your Stashbee dashboard.

You can update details such as:

  • Contact information

  • Opening and access hours

  • Facility images

  • Storage types

  • The email address used to receive enquiries

  • Other information shown to customers

Include the facility name and listing URL, if available, when contacting us.

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