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Does Stashbee charge a service fee or take commission?
Does Stashbee charge a service fee or take commission?

Breakdown of the fee that Stashbee charges to customers for bookings

Updated over a month ago

Yes, we charge a Service Fee to both Hosts and Renters. We do this so we can provide you with a bunch of great benefits.

Renter Fee

We charge Renters a fee of 20% (incl. VAT) of the total booking value for monthly rolling bookings. The fee is 25% (incl. VAT) for hourly bookings.

The fee is always included in the price you see, so you don’t need to worry about hidden fees.

Benefits of the Renter Fee

The fee is used to provide you with a variety of services such as:

  • Automated cashless payments

  • Host ID verification

  • Thousands of storage and parking paces across the UK

  • Contract framework for bookings

  • 5 days a week customer support

Host Fee

It’s completely free to list your space. Plus, you’re always in control of your earnings, as you can set exactly how much you’d like to make from your listing when creating it. Find out more about how much you can earn from your space.

We charge Hosts a small fee of 5% (incl. VAT) that’s deducted from your gross earnings for each booking. Your gross earnings are calculated by deducting the Renter Fee from the total price paid by the Renter.

Benefits of the Host Fee

The fee is used to provide a range of services such as:

  • Guaranteed payments

  • Automated cashless payments

  • Chasing late payments

  • Support with clearing items abandoned in your space at the end of a booking

  • 5 days a week customer support

  • Contract framework for bookings

  • Renter ID verification on all storage bookings

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