How do I verify my account?


As a Renter, you will have to verify your identity by uploading a picture of a photo ID document. For this, you’ll need your passport, driving licence card or national ID card

Take a photo of the document using the camera on your smartphone or computer, making sure the image is in focus and free of any light or glare. 

You’ll be prompted to upload the file before you start a booking, or you can upload it in your account dashboard


We ask Stashbee Hosts to verify their account and add their bank account details before they can take bookings and receive payments.

Verifying your account will involve a secure check of an identity document. Our ID checks are run by our partners Onfido, and we don’t store identity documents on our servers. 

Verifying your identity:

  • Take a photo of your valid passport, driving license or national identity card
  • Make sure the images are in focus and free of light and glare
  • Upload the photo in your account dashboard, or do so when you get a booking


Your verification document may be securely shared with our payment provider Stripe to set up your Host payouts. Learn more about setting up Host payouts.  

Verifying your phone number 

We ask Stashbee Hosts to also verify their phone number before they can receive bookings. This is to ensure that Renters can get in touch with you when they book your space. We may also need to contact you from time to time regarding your listing or any bookings you may have.

Having a verified number also builds trust with potential Renters, making it more likely to get a booking inquiry.


Your phone number won’t be visible on your listing page. We’ll only ever share it with a Renter if you choose to do so by sharing your details or accepting a booking request.